1. Overview
Team GM Fitness Solutions is committed to delivering high-quality coaching. This policy explains the conditions under which refunds may be considered for coaching plans purchased through our website or app.
2. Coaching plan refunds
[Placeholder — to be completed with exact refund window (e.g. 7-day), conditions, and process. For example: no refund after the plan has been issued and onboarding completed, etc.]
3. Non-refundable items
[Placeholder — list of non-refundable items, e.g. digital products (ebooks, short courses), processed consultation fees, etc.]
4. How to request a refund
To request a refund, contact us within the applicable window:
- Email: info@teamgm.in
- WhatsApp: +91 95011 61600
Include your full name, the plan purchased, date of purchase, and reason for the refund request. We will respond within 3 business days.
5. Processing timeline
[Placeholder — to be completed with how long refunds take to process and which payment methods are refunded.]
6. Exceptional circumstances
We handle requests outside the standard policy on a case-by-case basis. If you have a medical emergency or another serious reason for requesting a refund outside the window, contact us and we will review the request.
7. Changes to this policy
We may update this policy from time to time. The policy in effect at the time of your purchase applies to your order.
8. Contact
Questions about refunds: info@teamgm.in